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Privacy Policy

Juvo Web Solutions, LLC Privacy Policy

Last Updated August 31, 2015

This Privacy Policy discusses how Juvo Web Solutions, LLC (Juvo) collects, uses, maintains, and discloses information collected from our customers, visitors to our websites, individuals who contact us and visitors to our customers’ websites (all: Users).

Please review our Privacy Policy in conjunction with our Terms of Service (TOS), our Acceptable Use Policy (AUP), and your contract with us. The terms of this Privacy Policy are in addition to the terms of our TOS, our AUP, and our contract. We offer products and services that are provided by third parties (Third Party Products). These Third Party Products may collect and use information in ways that differ from those set out in this Privacy Policy. Please contact us if you would like a list of these third parties. We have no responsibility for how these third parties treat your information, however, if we have access to their privacy policies, we can provide them to you upon request.

We collect information from Users in a number of ways. The purpose of this Privacy Policy is to provide Users with an understanding of what types of information we collect, how we treat it, and choices they may have related to this information. We reserve the right to change our Privacy Policy at any time. To stay updated on our current Privacy Policy, please visit this page. If you have a question about how a certain type of information is handled, please email us at: support@juvoweb.com.

Information We Collect

The information we collect can be roughly categorized as follows. We collect this information to provide you  with the products and services and for the purposes described below. We may collect any or all of the information via automated means such as communications profiles or cookies.

Personal Information. The personal information we collect depends on the type of service, support, or sales inquiry, and may include your name, address, telephone number, fax number, and email address, dates of service provided, types of service provided, payment history, manner of payment, amount of payments, date of payments, domain name, credit card or other payment information. The financial information will only be used to bill you for the products and services you purchased. If you purchase by crdit card, this information may be forwarded to your credit card provider.

Cookies and Tracking. Your Internet browser has the build-in ability for strong small text files (“cookies”) that hold information which allow a website to recognize your account. We use cookies to save your preferences and login information, and to provide personalized functionality. We may use cookies to collect, store, and sometimes track information for statistical purposes to improve the products and services we provide. We may also use a third party service provider to send emails that you have agreed to receive. Pixel tags and cookies may be used in those email messages to help us measure the effectiveness of our advertising and to enable us to provide more focused marketing communications to you. You can reject cookies by changing your browser settings, but be aware that this will disable some of the functionality on our website.

Statistical Information. All of our servers collect statistical information such as Users’ IP addresses, dates Users visited our site before, how often, the length of time, and which pages Users view.

Tracking Software. We may use software designed to track responses to our advertisements, other promotional activity as well as Users’ movement through our site. This software includes such things as beacons and software used by our advertising partners.

Customer Surveys. We may periodically conduct customer surveys. Participation in our customer surveys is voluntary. Your personal information, if provided, will remain confidential, even if the survey is conducted by a third party service provider on our behalf.

Data and Information Submitted to Third Parties on Our Network. This Privacy Policy does not apply to data or personal information that may be submitted to, or collected by, third-party websites hosted by Juvo. Such websites are not owned or controlled by Juvo. You should independently evaluate the privacy policies of such third-party websites before submitting data or personal information to them.

How We Use the Information

The information we collect is used for billing and to provide service and support to our customers. We may study this information to determine out customers’ needs and to promote certain products and services or additional support. We may also generate non-identifying and aggregate profiles from information that our customers provide during registration (such as the total number of customers in a given category). This aggregated and non-identifying information may be used to promote advertisements that appear on our website and in connection with our services.

We take reasonable cautions to prevent unauthorized access to your information. Accordingly, we may require you to provide additional forms of identity should you wish to obtain information about your account details. Juvo may also use the information you provide to email Juvo newsletters to the primary contact email on file, or to contact you about other products or services that we think may be of interest.

Your Options

Correcting/Updating Personal Information. If a customer’s information changes, we will endeavor to provide a way to correct, update, or remove that customer’s personal data in our records.

Opt Out. By default, customers will receive invoices, any system updates, Juvo newsletters, and other mailings. Customers are able to opt out of newsletters and mailings by using the unsubscribe link in any promotional email, or as otherwise provided in the communication. Please note that customers may not opt out of receiving important system notifications or emails about their accounts.

Public Forums. Please remember that any information you may disclose or post on public areas of our websites or the Internet, becomes public information. You should exercise caution when deciding to disclose personal information in these public areas.

Children

This website is directed towards children and we do not seek to collect any personal information from children. If we become aware that personal information from a child under the age of 13 has been collected, we will use all reasonable efforts to delete such information from our database.

Contacting Us

We encourage individuals covered by this Privacy Policy to raise any concerns about our processing of personal information by contacting us at:

Juvo Web
119 W. 7th Ave.
Stillwater, OK  74074

We will seek to resolve any concerns.

If you have any questions about our Privacy Policy, or if you want to know what information we have collected about you, please email us at privacy@juvoweb.com.

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